Privacy Policy
MILNER MOBILITY LIMITED AND MILNER MOBILITY RENTALS LIMITED (TRADING AS MILNER MOBILITY), DEALERS IN NEW AND USED MOBILITY VEHICLES, SALES, RENTALS AND ADAPTATIONS
Introduction
This is the privacy policy for Milner Mobility Limited and Milner Mobility Rentals Limited (trading as Milner Mobility), dealers in new, used and rental mobility vehicles.
In our policy we wish to set out particulars of how we intend to comply with the Privacy Act 2020, as well as how we collect, use, disclose, protect and allow access to personal information, whether online or otherwise. If you want further information regarding privacy matters then you are directed to the government’s website www.privacy.org.nz.
If you wish to contact us for the purpose of having your personal information corrected or updated, or for any other legitimate purpose, our contact details are set out below:
Milner Mobility
9 Pacific Rise , Mt Wellington , Auckland 1060
PO Box 17440, Greenlane, Auckland 1546
0800 number: +64 0800 763 645
Landline: +64 9 886 9682
Email: info@milnermobility.co.nz
Website: milnermobility.co.nz
Introduction
The personal information that we collect about you will be collected because it is necessary to do so in order to properly carry out the services that we carry out for you.
We might collect personal information from you personally and/or from other persons who might be authorised by you to supply us with personal information regarding you. In some limited circumstances we may be able to collect information about you from third parties with or without your specific authority. In that case your interests will not be prejudiced.
The information that we might collect includes the following:
Your name and your contact details, including physical and postal address, email address and telephone numbers;
General information about your gender and occupation, and the reasons why you want to purchase our goods and services;
Details of your driver’s license and/or passport and/or IRD number or other government identification, and particulars of any finance obtained such as the amount, the source and conditions of lending;
Recordings of CCTV systems installed in our premises of when you enter and exit our buildings, and particulars of any communications you might have had with us;
Financial and credit information about you from a credit rating agency or financier;
Other personal information that we are permitted by law to obtain and all other information that you might provide to us, including all personal information we are required to collect in order to comply with our obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 or any associated legislation.
The information that we collect
The personal information that we collect about you will be collected because it is necessary to do so in order to properly carry out the services that we carry out for you.
We might collect personal information from you personally and/or from other persons who might be authorised by you to supply us with personal information regarding you. In some limited circumstances we may be able to collect information about you from third parties with or without your specific authority. In that case your interests will not be prejudiced.
The information that we might collect includes the following:
Your name and your contact details, including physical and postal address, email address and telephone numbers;
General information about your gender and occupation, and the reasons why you want to purchase our goods and services;
Details of your driver’s license and/or passport and/or IRD number or other government identification, and particulars of any finance obtained such as the amount, the source and conditions of lending;
Recordings of CCTV systems installed in our premises of when you enter and exit our buildings, and particulars of any communications you might have had with us;
Financial and credit information about you from a credit rating agency or financier;
Other personal information that we are permitted by law to obtain and all other information that you might provide to us, including all personal information we are required to collect in order to comply with our obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 or any associated legislation.
Use of personal information collected
The personal information is collected by us to be used for the following purposes:
To provide the services that you have engaged us for and to supply the goods purchased in an efficient and timely manner;
To facilitate communication between us and to respond to any enquiries that you might have about us, our goods and services, and to enable business to be concluded efficiently between us;
To facilitate the obtaining of any finance necessary to complete the purchase of goods and/or services by you from us;
To enable us to open an account for you with Milner Mobility and to provide credit references for you to third parties if possible;
To enable us to carry out credit checks with agencies and/or third party financiers;
In order to promote the goods and services that we provide.
The persons who might have access to your personal information held by us
Personal information is confidential and we will only disclose the personal information if that is necessary in order for us to carry out our business with you and for the purposes referred to in clause 3 above. Personal information held by us about you might be disclosed to the following persons or entities:
Any of our employees and/or associated businesses including contractors and/or suppliers whom we rely upon in order to deliver the goods and services that we are contracted to deliver to you;
Any of our professional advisers;
Any IT agency that supplies us with storage and/or Cloud-based services for data and/or otherwise;
Any credit reference agency or financier for the purposes of obtaining credit intelligence regarding you and/or your business;
As otherwise permitted or required by law.
We will protect your personal information and keep it confidential
We will take reasonable steps to protect your personal information from misuse, loss, unauthorised interference or disclosure and will utilise the most up-to-date IT technology in order to do so. Your personal information will be stored on an encrypted server with access restricted to staff who need to see the information. However, we cannot be responsible for losses that might occur and to the extent possible by law we exclude all liability for any misuse, interference, loss or unauthorised access that might occur with respect to your personal information.
Access to personal information by you
You are entitled to access the personal information about you that we hold. Access will be provided to you unless for any reason such access is not available by law.
If we think any request for correction of personal information is reasonable we will make the change. Otherwise if we are unable, for whatever reason, to make the change we will take steps to note on the personal information that you have requested the change.
Cookies
Our website uses temporary cookies to keep a session open after a user logs in. We may use the information we obtain from the cookies in the administration of our website and to improve the usability of our website. These cookies help us recognise previous visitors and also identify the route history of users. We cannot identify any personal information stored in these cookies, nor can we gain access to any information stored on your hard drive. In addition, we cannot access information from cookies sent from other websites. Information collected will only be used as described above, and also to improve our website. Some browsers allow you to refuse to accept cookies but this may have a negative impact on the usability of our website.
Your rights
Without limitation you have the following rights:
The right to be provided full information about your personal information that we hold;
The right to require that we correct any incorrect information we hold about you;
The right to ask that we delete or destroy your personal information. (Please note that certain conditions may apply to the exercise of this right);
The right to ask that we restrict the use of your personal information. (Please note that certain conditions may apply to the exercise of this right);
The right to object to the use of your personal information. (Please note that certain conditions may apply to the exercise of this right);
The right to receive your personal information in a structured and commonly used format. (Please note that certain conditions may apply to the exercise of this right).
